Last updated: 8.12.2025
These Terms of Service (“Terms”) govern your access to and use of the Signal Beam service, websites, and related applications (collectively, the “Service”). The Service is operated by JP Peters, based in Berlin, Germany (“Signal Beam”, “we”, “us”, or “our”).
By creating an account, starting a free trial, or using the Service in any way, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
If you accept these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity. In that case, “Customer”, “you” and “your” refer to that entity.
1.1 What Signal Beam does
Signal Beam is a software-as-a-service tool that connects Webflow websites to the TikTok Events API. It provides hybrid client‑side and server‑side event tracking, visual event mapping, form field mapping to TikTok user data fields, lead scoring based on user behavior, analytics, reporting, and related features.
1.2 No guarantee of results
Signal Beam helps you send and analyze tracking data. We do not guarantee any specific results such as increased conversions, ad performance, or return on ad spend. Tracking, attribution, and reporting may be incomplete or inaccurate for many reasons, including browser settings, ad blockers, consent choices, configuration errors, or third‑party platform limitations.
1.3 Changes to the Service
We may modify or discontinue features, add new features, or otherwise change the Service at any time. If we make a change that materially reduces core functionality, we will use reasonable efforts to notify you in advance via the Service or by email.
2.1 Who may use Signal Beam
You may use the Service only if:
The Service is intended primarily for business and professional use (e.g. businesses, agencies, freelancers), but individual users may also sign up if they use the Service for legitimate purposes and comply with these Terms.
2.2 Account registration
To use the Service, you must create an account and provide accurate and complete information, including a valid email address. You are responsible for:
You must promptly notify us at admin@signalbeam.co if you suspect any unauthorized access to or use of your account.
2.3 Agency and multi‑site use
If you are an agency or service provider, you may use a single account to manage Webflow sites for multiple clients, provided that:
3.1 7‑day free trial
New users may be offered a free trial of the Service for a limited period (currently 7 days) (“Trial”). During the Trial:
We may change the terms of any Trial or discontinue Trials at any time, but changes will not shorten a Trial already in progress for your account.
3.2 End of Trial
At the end of the Trial period, your access to the Service will be limited or suspended unless and until you purchase a paid subscription. We are not obligated to maintain or export any data created during the Trial if you do not convert to a paid subscription.
4.1 Plans and billing cycles
Paid access to the Service is offered through subscription plans (“Plans”) on a monthly or yearly basis. Details of the current Plans and pricing are described on our website or within the Service.
4.2 Payment processor (Paddle)
We use a third‑party payment processor, Paddle, as our merchant of record to handle billing and payment processing. Your purchases and subscriptions may therefore be subject to Paddle’s own terms and privacy policy in addition to these Terms. Paddle is responsible for charging your selected payment method and collecting applicable taxes.
4.3 Fees and taxes
All fees are stated exclusive of taxes, unless expressly stated otherwise. You are responsible for any applicable VAT, sales tax, or other governmental charges. Paddle may collect and remit such taxes as required by law.
4.4 Refunds and 14‑day consumer right of cancellation (Paddle purchases)
If you purchase a paid Plan through Paddle, your purchase is also subject to the Paddle Checkout Buyer Terms in addition to these Terms.
(a) 14‑day right of cancellation for Consumers (initial purchase only)
If you are a Consumer (i.e. you are purchasing the Service wholly or mainly for personal use and not for your trade, business, craft, or profession), you may cancel your initial order and request a full refund within 14 days from the day after completion of your first Transaction, without giving any reason, as described in the Paddle Checkout Buyer Terms. This 14‑day right of cancellation applies only to your initial subscription purchase and does not apply to subsequent automatic renewals of the same subscription.
To exercise this right, you must inform Paddle of your decision to cancel within the 14‑day period (for fastest processing, via the Paddle support channels at https://paddle.net).
(b) Digital content and immediate access
Our paid Service is supplied as digital content and/or online services which may be made available to you immediately after purchase. By starting to use the paid features of the Service (for example, by logging in to a paid account, installing or using our tracking scripts, or sending events through the Service) during the 14‑day period, you consent to immediate performance and acknowledge that, to the extent permitted by the Paddle Checkout Buyer Terms and applicable law, you may lose your statutory right to cancel once the digital content/service has begun to be supplied or you have had the benefit of it.
(c) Refunds outside the 14‑day period
After (i) the expiry of the 14‑day cancellation period in section 4.4(a), or (ii) the point at which your statutory right of cancellation is lost in accordance with section 4.4(b), all fees are non‑refundable, and there are no refunds or credits for:
except where (x) a refund is required by applicable law, or (y) a refund is granted by Paddle at its sole discretion in accordance with its own refund practices as described in the Paddle Checkout Buyer Terms.
(d) How refunds are paid
Any refund that is approved will be processed by Paddle using the same payment method you used for the original Transaction, within the timeframes set out in the Paddle Checkout Buyer Terms.
(e) Mandatory consumer rights
Nothing in this section 4.4 limits any mandatory consumer rights you may have under the laws of your country of residence (including, where applicable, the mandatory consumer protection laws of Germany and the EU/EEA). Where there is a conflict between these Terms and such mandatory rights, those mandatory rights will prevail.
4.5 Automatic renewal
Unless otherwise stated for a specific Plan, subscriptions automatically renew at the end of each billing cycle for the same term (monthly or yearly) and at the then‑current price, unless you cancel before the renewal date.
4.6 Price changes
We may change the prices of Plans from time to time. For existing subscriptions, we will provide prior notice (for example, via email or in‑app notification) before new prices take effect. Price changes will apply at the next renewal of your subscription. If you do not agree to the new price, you must cancel your subscription before the renewal date.
4.7 Cancellation by you
You may cancel your subscription at any time, effective at the end of your current billing period. After cancellation:
4.8 Non‑payment
If payment cannot be collected when due (for example, your payment method fails or your subscription lapses), we may:
5.1 Your responsibility for compliance
You are solely responsible for:
5.2 TikTok data and prohibited data
If you use Signal Beam to send data to TikTok (for example, via the TikTok Events API), you must comply with TikTok’s Business Products (Data) Terms, TikTok’s privacy policies, and all other relevant TikTok policies. TikTok does not allow advertisers to share information about children, health or financial information, or other categories of “prohibited data”.ads.tiktokusercentrics
Accordingly, you must not use Signal Beam to send to TikTok (or otherwise collect through the Service):
5.3 Children’s data and child‑directed sites
You may not use the Service:
5.4 Sensitive and high‑risk categories
You may not use the Service to collect or process, or attempt to send to TikTok or any other platform, data that is:
5.5 Illegal or abusive activity
You must not use the Service for any illegal, harmful, or abusive purposes, including but not limited to:
5.6 Technical restrictions
You agree not to:
We may investigate any suspected violation of this Section 5 and may suspend or terminate your access in accordance with Section 12.
6.1 Roles under data protection law
For personal data relating to your end‑users and visitors that we process on your behalf via the Service (“Visitor Data”), we generally act as a data processor (or equivalent term under applicable law) and you act as the data controller.
For personal data relating to your account and billing (e.g. your contact details, login credentials, subscription information) (“Customer Data”), we act as an independent controller.
6.2 Customer responsibilities (consent, notices, and configuration)
You are solely responsible for:
Signal Beam provides configuration options (such as consent‑related settings and data retention controls) but does not guarantee your compliance with any law or third‑party policy.
6.3 Categories of Customer Data we process
We may collect and process the following types of Customer Data:
6.4 Categories of Visitor Data we process
Subject to your configuration, we may process Visitor Data such as:
6.5 PII handling
Where Visitor Data includes personal identifiers such as email addresses or phone numbers:
6.6 Data retention for event data
Within the Service you can configure the retention period for certain event logs and Visitor Data (for example, number of days for which event data is stored). The default setting is currently 365 days, but you may adjust it in the product settings. We will automatically delete or anonymize event logs that exceed the configured retention period, subject to technical limitations and backup retention.
This configurable retention relates specifically to event data and Visitor Data processed for analytics and attribution purposes, not necessarily to all Customer Data (such as billing records or account identifiers) which we may retain for longer where required for legitimate business or legal reasons.
6.7 Data transfers
We may process and store Customer Data and Visitor Data in data centers located in the European Union and/or the United States, and we may engage subprocessors in other countries. Where required by law, we will take appropriate steps to ensure an adequate level of protection for personal data in connection with such transfers (for example, by using EU‑approved standard contractual clauses when applicable).
6.8 Subprocessors and third‑party services
We use third‑party service providers (subprocessors) to operate and improve the Service, such as hosting providers, databases, analytics tools, error monitoring services, and billing providers. These may include, for example, Webflow, TikTok, Supabase, Paddle, analytics providers such as PostHog or Google Analytics, and others.
The current categories and, where appropriate, the list of specific subprocessors will be described in our Privacy Policy or a separate subprocessors page, which we may update from time to time. Your continued use of the Service after such updates constitutes your acceptance of the updated subprocessors.
6.9 Privacy Policy and DPA
Our processing of personal data is further described in our separate Privacy Policy, which is hereby incorporated by reference. In the event of a conflict between these Terms and the Privacy Policy regarding personal data, the Privacy Policy will generally prevail.
If you require a separate Data Processing Agreement (DPA) to meet your legal obligations (e.g. under GDPR), you may request one by contacting admin@signalbeam.co. Any signed DPA will become part of your agreement with us.
7.1 Our security measures
We take reasonable technical and organizational measures to protect Customer Data and Visitor Data, including:
However, no system is perfectly secure, and we cannot guarantee absolute security.
7.2 Security incidents
If we become aware of a security incident that has led to unauthorized access to or disclosure of your personal data stored by us, we will:
7.3 Your security responsibilities
You are responsible for:
8.1 Ownership of the Service
All rights, title, and interest in and to the Service, including all software, code, scripts, features, designs, text, graphics, and other content (excluding Customer Data and Visitor Data), are and will remain the exclusive property of JP Peters and our licensors. We reserve all rights not expressly granted to you in these Terms.
8.2 License to use the Service
Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non‑exclusive, non‑transferable, non‑sublicensable license to:
solely for your internal business purposes and in accordance with these Terms.
8.3 Customer Data and Visitor Data
As between you and us:
8.4 License to use your data
You grant us a worldwide, non‑exclusive, royalty‑free license to use, reproduce, store, process, and transmit Customer Data and Visitor Data solely to:
We may also create and use aggregated or anonymized data derived from Customer Data and Visitor Data (that does not identify you or any individual) for our own business purposes, such as analytics, benchmarking, and improving our algorithms and services.
8.5 Use of your name and logo
Unless you notify us otherwise in writing, you grant us the right to use your name, logo, and brand identifiers to identify you as a customer of Signal Beam on our website and in marketing materials. You may revoke this permission at any time by emailing admin@signalbeam.co.
9.1 TikTok, Webflow, and other platforms
The Service integrates with third‑party platforms such as TikTok and Webflow. Your use of those platforms is governed solely by their own terms and policies. We are not responsible for:
You are solely responsible for complying with the terms, policies, and documentation of each integrated platform.
9.2 No endorsement or responsibility
We do not endorse, and are not responsible or liable for, any third‑party services, content, products, or terms, even if they are integrated with or accessible through the Service.
10.1 Term
These Terms apply from the earliest of (a) the date you first access or use the Service, or (b) the date you first accept these Terms, and continue until terminated by you or us in accordance with this Section 10.
10.2 Termination by you
You may terminate your account at any time by following the account cancellation process in the Service or by contacting admin@signalbeam.co. Termination will not affect fees already due or paid.
10.3 Suspension or termination by us
We may suspend or terminate your access to the Service (in whole or in part) with or without notice if:
10.4 Effect of termination
Upon termination of your account for any reason:
We are not obligated to maintain or provide you a copy of any data after termination, except where required by law.
11.1 Service provided “as is”
To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, and non‑infringement.
11.2 No guarantee of accuracy or availability
Without limiting the generality of the foregoing, we do not warrant that:
You acknowledge that tracking and attribution are inherently probabilistic and may be affected by factors outside our control.
12.1 Exclusion of certain damages
To the maximum extent permitted by applicable law, in no event will Signal Beam (JP Peters), its affiliates, or its suppliers be liable for any:
arising out of or in connection with the Service or these Terms, even if we have been advised of the possibility of such damages.
12.2 Cap on liability
To the maximum extent permitted by applicable law, our aggregate liability arising out of or relating to the Service or these Terms, whether in contract, tort (including negligence), or otherwise, will be limited to the total fees you paid to us for the Service in the six (6) months preceding the event giving rise to the claim.
12.3 Exceptions
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law, including liability for:
If you are considered a consumer under applicable law, certain statutory rights may apply in addition to the rights described in these Terms.
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Signal Beam (JP Peters) from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
14.1 Governing law
These Terms and any dispute or claim arising out of or in connection with them or the Service shall be governed by and construed in accordance with the laws of Germany, excluding its conflict of law rules.
14.2 Informal dispute resolution
Before initiating formal legal proceedings, you agree to first attempt to resolve any dispute with us informally by contacting admin@signalbeam.co with a description of your claim. We will attempt to resolve the dispute informally by email. If the dispute is not resolved within 30 days of your submission, either party may pursue other remedies under Section 14.3.
14.3 Jurisdiction and venue
Subject to any mandatory consumer protection rules that grant you additional rights, the courts of Berlin, Germany shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or the Service.
We may update these Terms from time to time. When we do, we will post the updated Terms and revise the “Last updated” date at the top. For material changes, we will use reasonable efforts to provide additional notice (for example, via email or in‑app notification).
If you continue to use the Service after the updated Terms become effective, you agree to be bound by the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your account.
16.1 Entire agreement
These Terms, together with any order forms, the Privacy Policy, and any DPA or other written agreements explicitly referencing these Terms, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements or understandings.
16.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
16.3 No waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer these Terms or your rights or obligations hereunder, by operation of law or otherwise, without our prior written consent. We may freely assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
16.5 Contact
If you have any questions about these Terms, please contact us at:
admin@signalbeam.co
